User Agreement:

These Terms and conditions, together with the privacy policy, referred to and/or linked herein, all of which are incorporated herein by reference, are, collectively, the "Agreement". This Agreement constitutes a legal agreement between you ("you" or "User") and Chefbora Solutions trading as the Chefbora platform. This Agreement governs your use of our services and platform that facilitates communications between Users offered through our website located at www.chefbora.com , as it may be modified, relocated and/or redirected from time to time (the "Site"), and the mobile applications offered by us (the "Apps"). Our services, platform, Site and Apps are collectively referred to as the "Chefbora platform ".

By accessing, using or registering with the Chefbora platform or any portions thereof, you hereby expressly acknowledge and agree to be bound by the terms and conditions of this Agreement, and any future amendments and additions to this Agreement as we may publish from time to time. Please read this Agreement carefully. If you do not agree to accept and be bound by this Agreement, you must immediately stop using the Chefbora platform . Chefbora platform 's acceptance is expressly conditioned upon your assent to this Agreement in its entirety. If this Agreement is considered to be an offer by us, acceptance is expressly limited to this Agreement.

By using the Chefbora platform , you represent and warrant that: (i) you are at least of the legally required age in the jurisdiction in which you reside, and are otherwise capable of entering into binding contracts; and (ii) you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement, and that you will so abide. When you enter into this Agreement on behalf of a company or other organization, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement.

To the extent permitted and except where prohibited by applicable law, these Terms of Use include:

Your agreement that either party may compel binding arbitration for most types of disputes, and your agreement to submit an informal dispute resolution process for at least 30 days prior to the initiation of any claim. Your agreement that no claims can be adjudicated on a class basis.

Your agreement that the Chefbora platform is provided "as is" and without warranty. Your agreement that the Chefbora platform is solely a communications platform providing a method for Professional Services to be booked, that all Professional Services are performed by third parties, and that Chefbora Solutions has no liability for any Professional Services or any acts or omissions of third parties, with the exception of Chefbora platform 's Happiness Guarantee.

Your acknowledgement of an agreement to pay Chefbora platform 's Fee that will be applied to each appointment of a Professional Service requested through the platform above.

Your acknowledgment of an agreement to Chefbora platform 's cancellation policies.

Your agreement to release Chefbora platform from liability based on claims relating to Professional Services provided by 3rd party service providers and your agreement to the limitation of time within which a claim can be brought.

Your consent to any modifications or amendments to this Agreement.

Your consent to the collection, use, sharing, and transfer of your data as outlined in the Privacy Policy as updated from time to time.

1. Definitions

“Requesters” refers to households or individuals or companies seeking services.

“Service Providers” refers to professionals (e.g., chefs, caterers) offering services.

“Platform” refers to the website/app operated by Chefbora Solutions.

Chefbora platform is a platform enabling the connection between Requesters and/or Service Providers. Requesters and Service Providers together are referred to as "Users". Those certain services requested by the Requesters, which are to be completed by the Service Providers, are referred to as "Professional Services". 

Chefbora platform does not itself provide Professional Physical/On-site Services.

2. Account Creation

You must be 18 years or older to use the platform.

All information provided during registration must be accurate and up to date.

Users are responsible for keeping their login credentials secure.

You will provide us with a proof of identity as we may reasonably request from time to time.

3. Platform Role & Payment Flow

We provide a connection platform; we do not employ or directly contract service providers.

After agreeing to a service, the requester pays us a 10% commission upfront.

The remaining 90% is paid offline by the requester to the service provider after service completion or according to the terms of their agreement/contract.

We are not responsible for the offline payment process, but we reserve the right to take action if repeated complaints are received.

4. Pricing, Booking, Cancellation & Refunds

Clients may cancel bookings:

- Within 48 hours of booking: 100% of the commission refunded.

- After 48 hours from booking: 50% of the commission refunded.

Repeated last-minute cancellations by users may result in account suspension.

Payments made outside of the Chefbora platform are not subject to our Terms of Service, and you thereby agree to hold Chefbora Solutions harmless from any responsibility or liability arising from such external payment arrangements.

Any fees charged by the Company for the Software or Service must be paid prior to confirming an appointment. Refunds will only be issued in some instances of non performance. In all other instances, the fees are non-refundable. The Company reserves the right to determine final prevailing pricing - Please note the pricing information published on the website may not reflect the prevailing pricing.

Requesters will be liable for all transaction taxes on the Professional Service(s) provided, other than taxes based on Chefbora platform 's income.

Job Rate: The job rate for a Professional Service is not determined or set by us.

Chefbora Solutions may assess an additional " Fee" to support the platform, including costs related to background checks, insurance, customer support and related services provided to you by the Chefbora platform . The Fee may be applied to each appointment of a Professional Service requested through the Chefbora platform (e.g., if you requested a Recurrent Service, a Fee may be assessed on each Recurrent Service appointment). The amount of the Fee may vary but shall be retained by Chefbora platform in its entirety.

5. Disputes

Disputes must be submitted via our platform or email within 24 hours of service completion.

We will facilitate initial mediation but are not liable for direct losses resulting from services not rendered.

Our decision on refunding the 10% commission (where appropriate) will be final.

6. User Conduct: Requester Presence and Custody of Property and Persons

Harassment, fraud, or abuse (including offline) may lead to account suspension.

Providers must deliver services as agreed upon with clients.

The Requester is expected to be physically present during the performance of the service provided by Service Providers via the Chefbora platform. Furthermore, the Requester agrees not to leave custody of any property or persons to the service provider unattended. Any arrangement where custody is relinquished to the service provider will be at the Requester's own risk, and they accept all liability arising from such an arrangement. Chefbora Solutions shall not be held responsible for any loss, damage, or liability resulting from the Requester's failure to adhere to this provision.

7. Communication and Reviews

Chefbora platform may send you confirmation or transactional emails regarding the Professional Services. Chefbora platform may also send you Promotional Emails. You can unsubscribe from them at any time by contacting us. By submitting reviews or other content, you grant us a royalty-free license to use it in marketing and platform promotion.

8. Background Checks and Limitation of Liability

Chefbora platform checks the backgrounds of Professionals via third party background checks to the extent permitted by applicable law. These checks have limitations and may not cover all criminal history, qualifications, or other aspects relevant to the Professional Services offered.

BY USING THE CHEFBORA platform, YOU AGREE TO HOLD CHEFBORA SOLUTIONS FREE FROM THE RESPONSIBILITY FOR ANY LIABILITY OR DAMAGE THAT MIGHT ARISE OUT OF THE PROFESSIONAL SERVICES. CHEFBORA SOLUTIONS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH ANY PROFESSIONAL SERVICES.

Our total liability is limited to the commission paid to us for that booking. By utilizing the platform or services provided by us, you hereby agree and consent to our conducting of thorough background checks on all our service providers at our discretion. Such checks are performed in accordance with applicable laws and regulations and may include, but are not limited to, verification of identity, criminal history, and any other checks deemed necessary to foster a trustworthy environment.

9. Termination of Access

We reserve the right to suspend or terminate accounts violating these Terms.

Users may deactivate their accounts at any time via the settings panel.

10. Intellectual Property 

All site/app content (excluding user content) is owned by Chefbora Solutions.

You may not reproduce, modify, or distribute our materials without written permission.

11. Confidentiality and Non-Disclosure (NDA) 

All Service Providers agree not to disclose, share, or misuse any confidential information obtained through the platform or from Clients. Confidential information includes but is not limited to client addresses, preferences, health details, and payment information.

This obligation shall continue even after the termination of the Service Provider’s use of the platform.

12. Non-Compete and Non-Solicitation

Service Providers agree not to solicit, directly engage, or accept work from Clients they have been introduced to through the platform, outside of the platform, for a period of six (6) months after the last completed service facilitated through the platform.

Any violation of this clause may result in account termination and legal action for loss of business or platform circumvention.

12. Employment and Withholding.

Users do not have authority to enter into contracts or commitments, whether written or oral, implied or express, on behalf of Chefbora platform . You acknowledge that we do not supervise, direct, or control a Professional's work or Professional Services performed in any manner. Professionals may wear a Chefbora platform badge or other Chefbora platform insignia purely for the purpose of identifying themselves as a Professional contacted through the Chefbora platform . Chefbora platform is not an employment service and does not serve as an employer of any Professional. As such, we will not be liable for any tax or withholding, including but not limited to unemployment insurance, employer's liability, Canada Pension Plan or payroll withholding tax in connection with your use of Professional Services. You understand and agree that if we are found to be liable for any tax or withholding tax in connection with your use of Professional Services, then you will immediately reimburse and pay to us an equivalent amount, including any interest or penalties thereon.

13. Copyright Complaints and Copyright Agent.

Chefbora platform respects the intellectual property of others and expects Users to do the same. Chefbora platform will respond to properly submitted notices of alleged copyright infringement that comply with applicable law. In the event that a person or entity has a good faith belief that any materials provided on or in connection with the Chefbora platform infringe upon that person's or entity's copyright or other intellectual property right (such person or entity, a "Complainant") and sends to Chefbora platform a properly submitted copyright notice as indicated below, Chefbora platform will investigate, and if it determines, in its discretion, that the material is infringing, Chefbora platform will remove the content and may terminate the access of the User who posted such content to the Chefbora platform in the case of repeat infringers. All notices claiming an infringement of copyright rights must contain the following:

(i) Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the Complainant's ownership of the work, should be included.

(ii) A statement specifically identifying the location of the infringing material, with enough detail that Chefbora platform may find it on the Chefbora platform . Please note it is not sufficient to merely provide a top-level URL.

(iii) The complete name, address, telephone number and e-mail address of Complainant.

(iv) A statement that Complainant has a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.

(v) A statement that the information contained in the notification is accurate, and under the penalty of perjury, Complainant is authorized to act on behalf of the owner of the copyright or other property rights that are allegedly infringed; (vi) A physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property rights that are allegedly being infringed.

Chefbora platform 's contact information for notice of alleged copyright infringement is:

Email: admin@chefbora.com

14. Modifications to the Chefbora platform .

We reserve the right in our sole discretion to review, improve, modify or discontinue, temporarily or permanently, the Chefbora platform or any content or information on the Chefbora platform with or without notice. We will not be liable to any party for any modification or discontinuance of the Chefbora platform .

15. Disclaimer of Warranties; Limitation on Liability.

1. USE OF THE Chefbora platform IS ENTIRELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE Chefbora platform IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR OR GENERAL PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, NEITHER Chefbora platform NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE Chefbora platform WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO ANY CONTENT AVAILABLE IN OR THROUGH THE Chefbora platform ; NOR DO THEY MAKE ANY WARRANTY AS TO ANY PROFESSIONAL'S REGISTRATION, PROFESSIONAL ACCREDITATION OR LICENSE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE Chefbora platform , OR AS TO THE TIMELINESS, ACCURACY, RELIABILITY, QUALITY, SUITABILITY, SAFETY, COMPLETENESS OR CONTENT OF THE SERVICES, PROFESSIONAL SERVICES, OR ANY PRODUCTS, MERCHANDISE, CONTENT, INFORMATION OR MATERIALS PROVIDED THROUGH OR IN CONNECTION WITH THE USE OF THE Chefbora platform OR THIS AGREEMENT. ACCESS TO THE Chefbora platform IS PROVIDED FREE OF CHARGE AS A COURTESY. NEITHER Chefbora platform NOR ITS AFFILIATES OR LICENSORS ARE RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE Chefbora platform (INCLUDING BUT NOT LIMITED TO THE CONDUCT OF ANY REQUESTERS OR PROFESSIONALS). NEITHER Chefbora platform NOR ITS AFFILIATES OR LICENSORS WARRANT THAT THE Chefbora platform IS FREE FROM VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. Chefbora platform AND ITS AFFILIATES AND LICENSORS CANNOT AND DO NOT GUARANTEE THAT ANY INFORMATION, PERSONAL OR OTHERWISE, SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS.
2. NO LIABILITY. YOU AGREE NOT TO HOLD Chefbora platform , ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES' AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS (COLLECTIVELY, "MEMBERS") LIABLE FOR ANY DAMAGES, EXPENSES, LOSSES, SUITS, CLAIMS, AND/OR CONTROVERSIES (COLLECTIVELY, "LIABILITIES") THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF OR INABILITY TO USE THE Chefbora platform , INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT, ACTS OF PHYSICAL VIOLENCE, AND LOSS OR DESTRUCTION OF PERSONAL PROPERTY), SERVICES, ANY DISPUTE WITH ANY USER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY Chefbora platform OR MEMBERS, AND ANY DESTRUCTION OF YOUR INFORMATION. UNDER NO CIRCUMSTANCES WILL Chefbora platform OR MEMBERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE Chefbora platform OR ANY SERVICES OR MERCHANDISE, EVEN IF SUCH PARTIES WERE OR SHOULD HAVE BEEN ADVISED OF THE POSSIBILITY OF THE SAME. Chefbora platform AND MEMBERS DO NOT ACCEPT ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED IN CONNECTION WITH THE Chefbora platform , THE PROFESSIONAL SERVICES OR THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT Chefbora platform OR MEMBERS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO Chefbora platform DURING THE SIX (6) MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE.
3. RELEASE. Chefbora platform AND MEMBERS EXPRESSLY DISCLAIM ANY LIABILITY THAT MAY ARISE BETWEEN USERS OF THE Chefbora platform . THE Chefbora platform IS ONLY A VENUE FOR CONNECTING USERS. TO THE EXTENT THAT THE Chefbora platform CONNECTS A USER TO A THIRD PARTY PROVIDER FOR THE PURPOSES OF PROVIDING MERCHANDISE HEREUNDER, Chefbora platform WILL NOT BE RESPONSIBLE FOR ASSESSING THE SUITABILITY, LEGALITY OR ABILITY OF ANY THIRD PARTY PROVIDERS AND YOU EXPRESSLY WAIVE AND RELEASE Chefbora platform FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE THIRD PARTY SERVICE PROVIDER. BECAUSE Chefbora platform IS NOT INVOLVED IN THE ACTUAL CONTACT BETWEEN USERS OR IN THE COMPLETION OF ANY PROFESSIONAL SERVICE, IN THE EVENT THAT YOU HAVE A DISPUTE WITH ONE OR MORE USERS, YOU RELEASE Chefbora platform AND MEMBERS FROM ANY AND ALL CLAIMS, DEMANDS, OR DAMAGES (ACTUAL, DIRECT OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTE.
4. ADDITIONAL DISCLAIMER. THE QUALITY OF THE PROFESSIONAL SERVICES AND/OR THE MERCHANDISE SCHEDULED OR REQUESTED THROUGH THE USE OF THE Chefbora platform IS ENTIRELY THE RESPONSIBILITY OF THE PROFESSIONAL WHO ULTIMATELY PROVIDES SUCH PROFESSIONAL SERVICES TO YOU AND/OR THE THIRD-PARTY MERCHANDISE PROVIDER. YOU UNDERSTAND, THEREFORE, THAT BY USING THE Chefbora platform , YOU MAY BE EXPOSED TO PROFESSIONAL SERVICES AND/OR MERCHANDISE THAT ARE POTENTIALLY DANGEROUS, OFFENSIVE, HARMFUL TO MINORS, UNSAFE OR OTHERWISE OBJECTIONABLE, AND THAT YOU USE THE Chefbora platform , AND SUCH PROFESSIONAL, AT YOUR OWN RISK.

NOTHING IN THIS AGREEMENT OR THE Chefbora platform CONSTITUTES, OR IS MEANT TO CONSTITUTE, ADVICE OF ANY KIND. IF YOU REQUIRE ADVICE IN RELATION TO ANY LEGAL, FINANCIAL OR MEDICAL MATTER YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL.

BY USING THE Chefbora platform , YOU AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET OUT IN THIS AGREEMENT ARE REASONABLE. IF YOU DO NOT BELIEVE THEY ARE REASONABLE, YOU MUST NOT USE THE Chefbora platform .

YOU ACCEPT THAT, AS A CORPORATION, Chefbora platform HAS AN INTEREST IN LIMITING THE PERSONAL LIABILITY OF ITS OFFICERS, DIRECTORS AND EMPLOYEES. YOU AGREE THAT YOU WILL NOT BRING ANY CLAIM PERSONALLY AGAINST Chefbora platform 'S OFFICERS, DIRECTORS OR EMPLOYEES IN CONNECTION WITH ANY DISPUTE, LOSS OR DAMAGE. WITHOUT PREJUDICE TO THE FOREGOING, YOU AGREE THAT THE LIMITATIONS OF WARRANTIES AND LIABILITY SET OUT IN THIS AGREEMENT WILL PROTECT THE Chefbora platform 'S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, PARENTS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS AND SUB-CONTRACTORS AS WELL AS Chefbora platform .

EACH PARTY ACKNOWLEDGES THAT THE OTHER PARTY HAS ENTERED INTO THIS AGREEMENT RELYING ON THE LIMITATIONS OF LIABILITY STATED HEREIN AND THAT THOSE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.

16. General Provisions.

No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. A failure by us to enforce any provision(s) of this Agreement will not be construed as a waiver of any provision or right. This Agreement constitutes the entire agreement between you and Chefbora platform with respect to its subject matter. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect. You agree that, except as otherwise expressly provided in this Agreement, there shall be no third-party beneficiaries to this Agreement. You agree that regardless of any statute or law to the contrary, any Dispute, claim or cause of action arising out of or related to this Agreement must be filed within one (1) year after such Dispute, claim or cause of action arose or be forever barred. All notices provided by a party in connection with this Agreement will be deemed given as of the day they are received either by email, messenger, delivery service, or in the mail, postage prepaid, certified or registered, return receipt requested, and addressed as follows: Your address for such notices is your email address and/or physical address that you have provided to Chefbora platform . Chefbora platform 's address for such notices is #Chefbora email .The captions in this Agreement are solely for convenience and shall not affect the interpretation of this Agreement. This Agreement shall not be modified except in writing signed by both parties and by means of a new posting by Chefbora platform , as described below. This Agreement shall be interpreted as if jointly drafted by the parties. Chefbora platform shall have no liability to you for any failure or delay in performing its obligations in this Agreement where such failure or delay is caused by an event or circumstance beyond Chefbora platform 's reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, failure of Professionals to perform, flood, fire, explosion, acts of terrorism or accident.

17. Indemnification.

You hereby agree to indemnify, defend, and hold harmless Chefbora platform , its licensors, and each such party's directors, officers, parent organizations, subsidiaries, affiliates, members, employees, agents, attorneys, independent contractors and vendors from and against any and all claims, losses, expenses, liabilities, damages or demands (including attorneys' fees and costs incurred), in connection with or resulting from, directly or indirectly: (i) your use or misuse of or inability to use the Chefbora platform , any Merchandise and/or any Professional Service, (ii) your violation of this Agreement, (iii) your violation of any applicable law or regulation; (iv) your violation of the rights of another (including but not limited to Professionals), and (v) Your Information and content that you submit or transmit through the Chefbora platform . Chefbora platform reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any such claim or matter without the prior written consent of Chefbora platform .

18. Mutual Arbitration Agreement.

1. Informal Negotiations. To expedite resolution and reduce the cost of any dispute, controversy or claim, past, present, or future, between you and Chefbora platform , including without limitation any dispute or claim related to or arising out of this Agreement ("Dispute"), you and Chefbora platform may attempt to negotiate any Dispute informally (the "Informal Negotiations") before initiating any arbitration or court proceeding. Such Informal Negotiations will commence upon written notice. Your address for any notices under this section is your email address and/or physical address that you have provided to Chefbora platform . Chefbora platform 's address for such notices is: system@ujakazi.com.
2. Arbitration. If a Dispute is not resolved through Informal Negotiations, you and Chefbora platform agree to resolve any and all Disputes (except those Disputes expressly excluded below) through final and binding arbitration ("Arbitration Agreement"). This Arbitration Agreement shall be governed by the Federal Arbitration Act and evidences a transaction involving commerce. The arbitration will be commenced and conducted before a single arbitrator under the Commercial Arbitration Rules (the "AAA Rules") of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website (www.adr.org). Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If you are unable to pay such costs, Chefbora platform will pay all arbitration fees and expenses. Each party will pay the fees for his/her or its own attorneys, subject to any remedies to which that party may later be entitled under applicable law. The arbitrator will make a decision in writing. Additionally, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement. However, the preceding sentence shall not apply to the "Class Action Waiver" described in Section d below.
3. Excluded Disputes. You and Chefbora platform agree that the following Disputes are excluded from this Arbitration Agreement: (1) any Dispute seeking to enforce or protect, or concerning the validity of, any of your or our intellectual property rights; (2) individual claims in small claims court; (3) any claim that an applicable federal statute expressly states cannot be arbitrated; and (4) any claim for injunctive relief.
4. WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION.

To the fullest extent permitted by applicable law, You and Chefbora platform agree to bring any Dispute in arbitration on an individual basis only, and not as a class or collective action. There will be no right or authority for any Dispute to be brought, heard or arbitrated as a class or collective action ("Class Action Waiver"). Regardless of anything else in this Arbitration Agreement and/or the applicable AAA Rules or AAA Consumer Rules, the interpretation, applicability, enforceability or formation of the Class Action Waiver may only be determined by a court and not an arbitrator.

1. Rules/Standards Governing Arbitration Proceeding. A party who wishes to arbitrate a Dispute covered by this Arbitration Agreement must initiate an arbitration proceeding no later than the expiration of the statute of limitations that applicable law prescribes for the claim asserted. The arbitrator shall apply the statute of limitations that would have applied if the Dispute had been brought in court. The arbitrator may award any remedy to which a party is entitled under applicable law, but remedies shall be limited to those that would be available to a party in their individual capacity, and no remedies that otherwise would be available to an individual under applicable law will be forfeited. The arbitrator is without authority to apply any different substantive law. The parties have the right to conduct adequate civil discovery and present witnesses and evidence as needed to present their cases and defenses, and any dispute in this regard shall be decided by the arbitrator. The location of the arbitration proceeding shall take place in the city or county where you reside, unless each party agrees otherwise. A court of competent jurisdiction shall have the authority to enter judgment upon the arbitrator's decision/award.
2. Severability. You and Chefbora platform agree that if any portion of this section entitled "Mutual Arbitration Agreement" is found illegal or unenforceable, that portion will be severed, and the remainder of this Section 18 will be given full force and effect.

19. Assignment.

This Agreement may not be assigned or transferred by you without our prior written approval. We may assign or transfer this Agreement without your consent, including but not limited to assignments: (i) to a parent or subsidiary, (ii) to an acquirer of assets, or (iii) to any other successor or acquirer. Any assignment in violation of this section shall be null and void. This Agreement shall inure to the benefit of permitted successors and assigns

20. Severability.

These Terms shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

21. Changes to this Agreement.

We reserve the right, at our sole and absolute discretion, to change, modify, add to, supplement or delete any of the terms and conditions of this Agreement at any time, effective with or without prior notice. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you must terminate, and immediately stop using, the Chefbora website. Your continued use of the Chefbora site following any revision to this Agreement constitutes your complete and irrevocable acceptance of any and all such changes.

22. Governing Law 12

Jurisdiction: Except where required otherwise by law, this Agreement is governed and interpreted pursuant to the laws of Kenya, notwithstanding any principles of conflicts of law.

Contact

For any issues, please contact:

📧 info@chefbora.com

📞 +254796320200

BY USING THE APP, I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE TERMS OF USE AND PRIVACY POLICY AND AGREE THAT MY USE OF THE Chefbora WEBSITE IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.